Information We Collect

When you interact with quarionvelyst's financial education platform, we collect various types of information to provide you with personalized learning experiences and maintain the security of our services. Understanding what information we gather helps you make informed decisions about your privacy.

Our systems automatically collect technical data to ensure optimal platform performance and security. This includes your IP address, browser type, device information, and interaction patterns within our learning management system.

How We Use Your Information

We process your personal information for specific, legitimate purposes that directly benefit your learning experience and help us maintain a high-quality educational platform.

Information Sharing and Third Parties

quarionvelyst takes a conservative approach to sharing your personal information. We only work with trusted partners who help us deliver our educational services while maintaining strict data protection standards.

We work with carefully vetted companies that provide essential services like payment processing, email delivery, and cloud hosting. These partners sign comprehensive data protection agreements and can only use your information for the specific services they provide to us.

In rare circumstances, we may need to disclose information to comply with valid legal requests, protect our users from fraud, or ensure the safety and security of our platform. Any such disclosure follows strict legal procedures and applies only to the minimum information necessary.

Your Privacy Rights Under Canadian Law

As a Canadian company operating under federal and provincial privacy legislation, we ensure you have meaningful control over your personal information. These rights reflect our commitment to transparency and user empowerment.

Data Security and Protection

Protecting your personal information requires a comprehensive approach that combines advanced technology with rigorous operational procedures. Our security framework addresses both external threats and internal access controls.

All data transmission uses TLS encryption, and our servers employ advanced firewalls with intrusion detection systems. We maintain separate environments for development and production to prevent accidental data exposure.

Employee access to personal information follows the principle of least privilege, with all access logged and regularly reviewed. Our staff receives ongoing privacy training and signs confidentiality agreements.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Our retention schedules balance your privacy interests with legitimate business needs.

While your account remains active, we keep your profile information, course progress, and learning history to provide continuous educational services. You can update or delete specific information through your account settings.

After 24 months of account inactivity, we begin a gradual data reduction process. We first anonymize non-essential information, then delete personal identifiers while preserving anonymous learning analytics that help improve our courses.

Certain information must be retained longer to comply with Canadian tax and business record requirements. This typically includes payment records and formal certification documents, which we keep for seven years after course completion.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience and understand how our platform performs. You have control over these technologies through your browser settings and our preference center.

International Data Transfers

As a Canadian company, we primarily process and store your information within Canada. However, some of our trusted service providers may operate servers in other countries with strong data protection laws.

When international transfers occur, we ensure appropriate safeguards through contractual clauses that require the same level of protection as Canadian privacy law. We regularly audit these arrangements and can provide details about specific transfers upon request.

Updates to This Privacy Policy

We review and update this privacy policy annually or when significant changes occur to our data processing practices. Material changes are communicated through email notification and prominent website notices.

For minor clarifications, we update the policy and note the revision date. For substantial changes affecting your rights or our data use practices, we provide 30 days advance notice and may request your renewed consent where legally required.